Helia - AI voice agent

Partner program

Bring Helia
to your customers.

The Italian AI layer that sits on top of the switchboards you've already sold. It replaces nothing: it adds recurring revenue to your installed base.

How the channel works →
Multi-tenantEU data residencyPBX + CRM + API

Three ways to work with us

Choose how much you keep in-house.

Start light and level up when you're ready.

Model—01 · Referral
The lightest way to start

You introduce the customer. We handle the rest.

Who sells and implementsHelia
Who bills the customerHelia
What you needNothing, not even a technician
Model—02 · Reseller
The most common profile

Helia joins your catalog, right next to the switchboard.

You buy at channel pricing, build the offer and bill the customer yourself. Setup and integrations become your own projects.

Who sells and implementsYou, with us by your side on the first deal
Who bills the customerYou
What you needOne certified technician and one sales rep
Model—03 · Distributor
For partners with a downstream network

You bring Helia to your resellers, not to end customers.

You buy on your network's aggregate volume, with an annual bonus on target. We train your installers inside your academy.

Who sells and implementsYour network, with you as first tier
Who bills the customerYour resellers
What you needAn active network and a minimum annual volume

No territorial exclusivity by default. Preferences are negotiable for volume partners.

In the field

What your sales team sells.

Four use cases that are closing today. Click one and hear a real call.

Cases—01 · Live call
ResidentHi, I need to renew my ID card. What should I bring?

kb.search → registry office / documents · 2 sources

HeliaYou'll need your old card, a passport photo and €22.20. The office works by appointment: shall I find you a slot?
ResidentYes, next week if possible.

↳ Appointment booked · zero calls to the registry office · election-season peak handled without overtime

Cases—02 · How it connects
Not a switchboard: an AI layer

The infrastructure you sold stays right where it is.

CallCustomer number
→
YourPBX
→
SIP trunk or extensionHelia
→
OutputsExtension · CRM · Calendar
Compatibility3CX · Wildix · Yeastar · NethVoice · Asterisk · Avaya · Mitel
If the trunk goes downSecondary trunk and backup number
Multi-customerSeparate numbers, agents, knowledge and logs per tenant

Channel rules

The three things you want to know before signing.

Channel—01 · The customer stays yours
Channel conflict

Written into the agreement, not left to good faith.

Non-competeMutual, for the term of the contract. Exceptions only by explicit agreement.
Deal registrationYou register the opportunity and own it. This also applies between a distributor and its network.
The negotiationIt's yours. We define market positioning together, so the channel never competes with itself.
BrandHelia co-branded with you. White-label considered for volume partners.
Channel—02 · The economics
It's not a commission

It's your margin.

You buy in volume tiersthe more you grow, the less you pay
You build the customer offerthe negotiation is yours
Setup and integrationsyou bill them
Recurring revenue from the customeryours for the full term
Terms depend on your model and volumes, which is why our price list isn't public.
Channel—03 · Who does what
We give you the method

You run the acceptance testing.

You handle

  • Presales and scoping
  • The customer's knowledge base
  • Agent configuration
  • Testing and go-live
  • First-line support

We handle

  • Testbook and go-live criteria
  • Knowledge base validator
  • Hands-on support on your first deal
  • The platform, with an SLA to you
  • Escalation on critical priorities

When your customer asks who's behind it

The answers you need, ready to go.

ISO 27001 & 9001

Certifications held by parent company LAIF Group

100% EU

Telephony and inference in Germany, data in Ireland. NIS2

600 ms

Response latency in conversation

Failover

Secondary trunk and backup number, covered by contract

Onboarding · Live in a few weeks

An initial six-month framework agreement, then lightweight renewals.

01

Qualification call

Thirty minutes on installed base, verticals and volumes. You leave with the kit and price list.

02

Certification

A few days. Your technician learns the PBX setup, knowledge base and agent.

03

First deal

We work alongside you in the field, and you keep a real case study to reuse.

04

Autonomy

Partner dashboard, branded materials and a priority channel on the roadmap.

Request information

Let's talk, no strings attached.

Two minutes here and we'll show up to the call with pricing tailored to your model and two case studies from your vertical, instead of a generic pitch.

We reply within one business day, or email us at hello@helia-voice.com.